Frequently Asked Questions

Information about Prism Art Therapy

In-Person Art Therapy in Gibbsboro, NJ
Virtual Art Therapy in New Jersey, Connecticut & Pennsylvania

Questions & Answers

Find answers to frequently asked questions and additional information about Prism Art Therapy to help you decide if art therapy with Lee Ann is the right choice for you or your child:

starting therapy with lee ann thill

Art Therapy

What's an art therapy session like?

Prism Art Therapy sessions are flexible to meet your needs, but generally, sessions have a certain flow. When you arrive, we’ll talk for about 15 minutes about how you’ve been since we last met and what’s on your mind today. Then you’ll do an art task, followed by about 15 minutes of discussion about the art and how it relates to the issues that brought you to therapy. More information is available here.

What if I'm not good at art?

You don’t need talent or training. Just like you might like singing in the car or karaoke – even if you “can’t” sing – there are benefits to making art, like expressing difficult feelings, that go beyond making something you want to hang on a wall – although sometimes that happens too.

What do you do with my art?

The artwork belongs to you. I will take a photo of it as therapy documentation. I encourage you to take completed artwork home.

What art materials will we use in your office?

I keep a selection of materials for drawing, painting, collage and sculpture. Over the course of therapy we will use different materials and techniques.

There are many considerations for decisions about materials. I’ll support you by offering suggestions and, if needed, guidance on how to use materials.

What art materials do I need for telehealth?

Basic supplies are at least 2 drawing materials (examples: crayons, colored pencils, markers) and white drawing paper (or plain printer paper).

There are advantages to having additional materials. Other suggestions include: chalk pastels, watercolors or other paints, different kinds of art paper (construction, tissue), glue, scissors.

You might already have suitable materials, and there are always opportunities to repurpose, like using cardboard from boxes.

We can discuss best options based on your needs.


How often would we meet?

I recommend weekly when starting therapy. Extended intervals between sessions can make it harder to develop a connection. However, frequency can change over the course of treatment.

Ultimately, session frequency is determined individually based on your needs.

How long should I expect to be in therapy?

This can vary widely. Some people want a few sessions while others want ongoing therapy. Please ask if you’d like recommendations based on your specific needs.

Do you do psychological testing?

No. If you need psychological testing, I can try to link you to a qualified psychologist.

Do you write letters for gender-affirming care?

Yes, I write letters to support name changes and gender-affirming medical care for clients who are in ongoing therapy.

Do you prescribe medication?

No, I cannot prescribe.

If you’re interested in medication, I’ll help link you to a prescriber who’s accepting new patients. For medication, my role is supportive. We can discuss your feelings about and interest in medication at any time.

Do you write letters for emotional support animals?

I don’t offer letters for emotional support animals.

Fees & Insurance

What are your fees?

Initial assessment: $200

50-minute session: $175

Five Session Package: $825 ($165/session, not including initial assessment)

100-minute companion animal memorial art session: $325

When is payment due?

Clients are charged on the day of the session, prior to meeting. If the payment is declined, the session is cancelled.

New clients must submit payment for initial assessment 24-hours in advance.

What are my payment options?

Payment is accepted via Ivy Pay, a payment app for mental health providers. Ivy Pay accepts major credit cards and HSA/FSA cards.

Please ask if you prefer to make other arrangements.

Do you offer a sliding scale?

I have a limited number of reduced fee time slots. Please email to inquire about availability.

What is your cancellation policy?

There is a $100 charge for sessions that are cancelled with less than 24 hours notice. The fee is waived if you are able to reschedule for the same week.

What is your cancellation policy?

There is a $100 charge for sessions that are cancelled with less than 24 hours notice. The fee is waived if you reschedule for the same week.

Do you accept insurance?

I do not accept insurance.

Why don't you accept insurance?

I’m sure you’re familiar with the frustrations of dealing with health insurance companies. As a person with type 1 diabetes who’s spent what feels like half my life on the phone arguing with them, I empathize with any aggravations you’ve had.

Insurance is not in the business of making care accessible

Health insurance companies are in the business of collecting money from plan subscribers to pay execs and shareholders, while creating obstacles to actually using the benefits to access healthcare.

Insurers also create obstancles for healthcare providers that compromise your confidentiality and might leave you with unexpected bills.

Compromised quality of care

The impact on therapists has domino effects on quality of care, such as using session time to satisfy insurance documentation requirements that have nothing to do with your needs.

Therapists’ availability is compromised because of the time required to deal with insurers. Calling them can only be done during business hours, so that’s less time to be with clients, and the time therpaists spend on insurance isn’t compensated.

Because of perpetually stagnant reimbursement rates, therapists who take insurance have to work  more, often to the point of burnout. I’ve seen many good, experienced therapists stop seeing clients altogether because working with insurers is unsustainable.

Unknown people accessing your private health information

Insurers frequently conduct audits, requirng mental health care providers to submit clients’ records, including documentation about the topics discussed in therapy. Your right to privacy does not apply.

The people who review records do not know you, and they might not have clinical credentials or expertise, yet they get access your private information and decide if your therapy should be covered.

If they decide you aren’t progressing quickly enough, or never really needed therapy, or you should just be done, even if you feel like you’re still benefiting from therapy, they can decide to stop covering sessions.

Reversing decisions on coverage

Ostensibly, audits are about “quality of care,” but they’re the primary means of keeping all the money for themselves by refusing to pay for future sessions and reclaiming money they’ve already paid to cover services.

It’s not uncommon for insuramce companies to conduct an audit after paying and then decide they shouldn’t have paid. They require therapists to pay them back, which is called a “clawback.”

Clawbacks can happen up to 2 years after services, so the therapist has to pay, sometimes thousands of dollars, for services they already provided, and clients receive bills long after they stopped seeing a therapist because coverage was reversed.

The diagnosis dilemma

Therapists are required to give you a diagnosis in order for sessions to be covered. This can be an issue for some people because of their field of work or career aspirations.

Many people who want outpatient therapy don’t have a diagnosis that insurance companies will cover, such as relationship issues, family conflict, or life stress that doesn’t meet the diagnostic standards for diagnoses like depression or anxiety.

It’s not uncommon for therapists to “fudge it” in order to justify therapy to the insurer, even though, legally, this shouldn’t be done. It’s a terrible position to be in as a therapist whose priority and passion is helping people, while being under the thumb of insurance companies.

In medical care, if you have an infection, there are symptoms or tests that verify you need treatment. With mental health care, even if you have a diagnosis and want and need therapy, the subjective and changing nature of mental health makes therapy especially easy for insurance to reject or reverse claims.

Next steps

Only you can decide if you have to stay in-network. It can be worth considering if you can to pay out-of-pocket, or use out-of-network or HSA benefits. Some people are surprised that out-of-network benefits can offset the cost of therapy.

If you’re able to make a choice, I encourage you to consider the advantages and disadvantages of the options available to you.

If you’re able to work with me and think I can meet your therapy needs, in addition to discussing what you hope will change in your life as a result of therapy, I can answer any questions you might have about payment for the care you’re seeking.

Can I use out of network benefits?

If you have out-of-network benefits, with or without an applicable deductible, you might be surprised at how much it can offset costs.

Every plan is different so it’s important to get details from your insurance company or the plan administrator (for employer-based plans, this is the person or department that manages benefits).

If out-of-network coverage is availableu, there are 2 options for how we can make that work.

  • You pay me directly, then I provide a superbill for you to submit to your insurance company, and they reimburseme you.
  • You can use Thrizer:

Thrizer is a payment app for therapy-goers and mental healthcare professionals that makes out-of-network therapy more accessible.

Individuals can use Thrizer to pay what they owe for out-of-network therapy instead of paying their provider’s full fee and waiting for insurance reimbursement.

Painting in therapy with lee ann thill

More questions?

Making an informed decision to start therapy and finding the right therapist can take time and careful thought. If you need more information about Prism Art Therapy before taking the next step, you can schedule a free 15-minute consultation to get answers to any additional questions.

Start Living Life in Full Color

You can overcome the challenges holding you back, and you don’t have to do it alone. Maybe it will even be a little fun.

Book a consultation or first appointment to start art therapy in Gibbsboro, NJ or virtual art therapy in NJ, CT or PA.

Contact Details

Ask a question or book an appointment below. I look forward to connecting with you.

For emergencies call 911 or visit your nearest hospital.

(856) 258-0818

146 Lakeview Drive South Suite 300 Gibbsboro, NJ 08026