Frequently Asked Questions
Information about Prism Art Therapy
In-Person Art Therapy in Gibbsboro, NJ
Virtual Art Therapy in New Jersey, Connecticut & Pennsylvania
Questions & Answers
Find answers to frequently asked questions and additional information about Prism Art Therapy to help you decide if art therapy with Lee Ann is the right choice for you or your child:
Scheduling
How do I schedule?
Self-schedule a 15-minute consultation or your first session here:
Call or text: 856-258-0818
Email: contact@prismarttherapy.com
What do I need to do before my first session?
PPlease complete the following steps 24 HOURS BEFORE your session.
- Complete intake forms. You will receive an email with a link from Sessions Health to electronically sign intake forms. Please check your spam folder.
- Submit payment to confirm your scheduled session. You will receive a text from Ivy Pay payment app, a HIPAA-compliant app designed for mental health providers. Follow the link in the text to create an account, enter your payment card information and approve payment. Please be aware that the Ivy Pay text might look like spam at first glance.
SUBMITTING PAYMENT CONFIRMS your appointment. If these steps are not complete, your session will be CANCELLED. In the event of cancellation, please reach out if you’d like to reschedule.
How do I confirm my appointment?
Your appointment is confirmed after:
- Signing the intake forms at the emailed link from Sessions Health. Please check your spam folder if it’s not in your inbox.
- Creating an account, entering payment card information, and approving payment on Ivy Pay at the link in the text you will receive. If you overlook or delete the text, please reach out and a new text will be sent.
Additionally, you are welcome to call, text or email for additional confirmation, reminders about location, or other matters prior to your first session.
How do I cancel an appointment?
Please call, text or email to notify me if you’re unable to make your appointment.
Note that a cancellation by an established client, less than 24-hours before your scheduled session, is subject to a late cancellation fee of $100.
Art Therapy
What's an art therapy session like?
Prism Art Therapy sessions are flexible to meet your needs, but generally, sessions have a certain flow. When you arrive, we’ll talk for about 15 minutes about how you’ve been since we last met and what’s on your mind today. Then you’ll do an art task, followed by about 15 minutes of discussion about the art and how it relates to the issues that brought you to therapy. More information is available here.
What if I'm not good at art?
You don’t need talent or training. Just like you might like singing in the car or karaoke – even if you “can’t” sing – there are benefits to making art, like expressing difficult feelings, that go beyond making something you want to hang on a wall – although sometimes that happens too.
What do you do with my art?
The artwork belongs to you. I will take a photo of it as therapy documentation. I encourage you to take completed artwork home.
What art materials will we use in your office?
I keep a selection of materials for drawing, painting, collage and sculpture. Over the course of therapy we will use different materials and techniques.
There are many considerations for decisions about materials. I’ll support you by offering suggestions and, if needed, guidance on how to use materials.
What art materials do I need for telehealth?
Basic supplies are at least 2 drawing materials (examples: crayons, colored pencils, markers) and white drawing paper (or plain printer paper).
There are advantages to having additional materials. Other suggestions include: chalk pastels, watercolors or other paints, different kinds of art paper (construction, tissue), glue, scissors.
You might already have suitable materials, and there are always opportunities to repurpose, like using cardboard from boxes.
We can discuss best options based on your needs.
Services
How often would we meet?
I recommend weekly when starting therapy. Extended intervals between sessions can make it harder to develop a connection. However, frequency can change over the course of treatment.
Ultimately, session frequency is your decision, and I’m happy to discuss what will work best for you.
How long should I expect to be in therapy?
This can vary widely. Some people want a few sessions while others want ongoing therapy. Please ask if you’d like recommendations based on your specific needs.
Do you do psychological testing?
No. If you need psychological testing, I can help you find a qualified psychologist.
Do you write letters for gender-affirming care?
Yes, I write letters to support name changes and gender-affirming medical care for clients who are in ongoing therapy.
Do you prescribe medication?
No, I cannot prescribe.
If you’re interested in medication, I’ll help link you to a prescriber who’s accepting new patients. For medication, my role is supportive. We can discuss your feelings about and interest in medication at any time.
Fees & Insurance
What are your fees?
Initial assessment: $200
50-minute session: $175
When is payment due?
Clients are charged on the day of the session, prior to meeting. If the payment is declined, the session is cancelled.
New clients must submit payment for initial assessment 24-hours in advance.
What are my payment options?
Payment is accepted via Ivy Pay, a payment app for mental health providers. Ivy Pay accepts major credit cards and HSA/FSA cards.
Please ask if you prefer to make other arrangements.
Do you offer a sliding scale?
I have a limited number of reduced fee time slots. Please email to inquire about availability.
What is your cancellation policy?
There is a $100 charge for sessions that are cancelled with less than 24 hours notice. The fee is waived if you reschedule for the same week.
Do you accept insurance?
I do not accept insurance, but I can assist you if you want to use out-of-network benefits. If you have questions about if or how you have benefits that might apply, I will help you, or I’m unable to answer your questions, I can make suggestions about what to ask and who to contact.
Why don't you accept insurance?
In New Jersey, I have an art therapy license, which isn’t accepted by insurance companies, so I’m unable to be in-network. Previous client have had success getting out-of-network reimbursement though.
Can I use out-of-network benefits?
If you have out-of-network benefits, with or without a deductible, you might be surprised at how much it can offset costs.
It’s important to get details from your insurance company or the plan administrator (the person or department that manages benefits, aka “plan administrator.” for employer-based plans).
If out-of-network coverage is availableu, there are 2 options to make that work.
- You pay me directly, then I provide a superbill for you to submit to your insurance company and they reimburseme you directly.
- You can use Thrizer:
Thrizer is a payment app for therapy-goers and mental healthcare professionals that makes out-of-network therapy more accessible.
Individuals can use Thrizer to pay what they owe for out-of-network therapy instead of paying their provider’s full fee and waiting for insurance reimbursement.
Thrizer can check your out-of-network benefits and provide specifics to you. Many people like using Thrizer because they deal directly with your insurer, saving you time and aggravation, simplifying out-of-network benefits.
More questions?
Making an informed decision to start therapy and finding the right therapist can take time and careful thought. If you need more information about Prism Art Therapy before taking the next step, you can schedule a free 15-minute consultation to get answers to any additional questions.
Consistency instead of chaos. Peace instead of power struggles.
Your child can be less frustrated and embarrassed about losing control. You can have less conflict at home and more joy spending time with your child.